But, Many users have complained that it happened right after windows 10 anniversary or creators update. I need to add that I now see that I can't re-setup the Hello Face function because it now says "We can't find a camera compatible with Windows Hello Face." 05/02/2017; 5 minutes to read; In this article.

I uninstalled the Windows Hello Face Software Device. A problem with "Biometric devices". Windows 10 Hello Facial Recognition feature - supported systems and requirements This article provides the information on "Windows 10 Hello Facial Recognition feature requires an Intel RealSense or 3D Camera to support facial unlock features". Updating its driver may help bit it seems it is using the 17763.168 driver version. I think it had an exclamation mark on it.

If your fingerprint device driver is outdated or faulty, you’ll find the hardware impossible to use. Windows Hello face authentication. Sometimes, Windows hello goes missing if some system files become corrupted. I expected it to reinstall once I reboot the system and search for hardware changes using the Device Manager. Install Windows Hello Face Software Device driver for Windows 10 x86, or download DriverPack Solution software for automatic driver installation and update. Window hello says "Face and Fingerprint Recognition are not Available on this Device" even though it is using the exact same camera as the other machines.

Microsoft face authentication in Windows 10 is an enterprise-grade identity verification mechanism that's integrated into the Windows Biometric Framework (WBF) as a core Microsoft Windows component called Windows Hello. Step 3: Update Your Fingerprint Device Driver. But the entry "Biometric devices" and "Windows Hello Face Software Device" did not reappear. When windows can’t detect the required sensors or devices, It may hide this feature from you. Also, the system did update the camera driver automatically to Intel driver 30.15063.6.6082. I am still showing the Windows Hello Face device. 1) On your keyboard, press the Windows logo key and X at the same time, and click Device Manager. If it was on your system, you may see a version of it in Device Manager if you set it to see hidden devices. You can update the device driver to fix it. It's almost like the Hello Face function can't find the front camera to turn it on...but it's there.